Short and straight about twenlo.
Can't find the answer? Use the support bubble down in the corner or email jonas@jalma.se.
What is twenlo?
A website builder for anyone who wants a genuinely good-looking site without fiddling with code, themes or plugins. You type straight on the page, it goes live instantly, and it loads lightning-fast because it's plain HTML — no heavy system running in the background.
Is free really free — forever?
Yes. The free site isn't a trial. You get a real, published site at the address your-name.twenlo.com — with unlimited pages — that can stay up as long as you like, with no time limit and no card details required. You only pay the day you want your own domain or to remove the twenlo badge.
How many pages can I have?
As many as you want — even on the free plan. There's no page limit: build a simple one-pager or a full site with home, about, services and contact. You pay for your own domain and to remove the twenlo badge, not per page.
Can I use my own domain?
Yes, from Your Own Site (€5/mo) and up. If you already have a domain, you connect it yourself in a few simple steps. If you'd rather skip anything technical, choose All-in-One (€7/mo) — that includes a .com or .se domain for as long as your subscription is active, and we connect everything for you.
How fast will the site be?
Very fast. We publish your site as finished, static HTML — no database calls or heavy scripts loading when someone visits. That means the page opens almost instantly, on both mobile and desktop, which is good for your visitors and for your ranking in Google.
Can I change plan or cancel?
Any time. There's no lock-in period. You can upgrade, downgrade or end your subscription right in the settings. If you cancel, the plan runs until the end of the period you've already paid for.
Is SEO included?
Yes. The paid sites are SEO- and AI-optimized from the start: clean URLs, titles and descriptions, a sitemap and robots.txt, plus an llms.txt so AI services understand your site. The fast, static HTML is an advantage in itself, too — Google likes pages that load quickly.
What happens if I stop paying?
No drama — nothing gets deleted in a panic. If a payment fails we try again, and if we don't hear from you the site falls back to the free tier (on the twenlo.com address, without your own domain and with the twenlo badge still on it). Your content stays put and you can upgrade again whenever you like. If you have All-in-One with a domain through us, we'll remind you in good time before the domain needs renewing.
Do I have a right of withdrawal?
Yes, a 14-day right of withdrawal applies by law. If you change your mind about a purchase within 14 days, you get your money back — just reach out. One exception: if we've already registered a domain for you (All-in-One), that particular domain cost can't be refunded, since the registration has been made.
Can I delete my account?
Yes. You can delete your account and your site at any time. When you do, your pages and your data are removed. If you'd like help exporting your content first, reach out via the support bubble or jonas@jalma.se.